Empower

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News
Zaxby’s Names Empower Media Agency of Record

CINCINNATI – (October 24, 2022) – With more than 900 locations, Zaxby’s is hungry for growth. The assignment: how could a partnership with Empower expand Zaxby’s media footprint and help double the business in five years? Through a rigorous pitch process and multiple marketing impact models, the leading independent agency proved there was a better way to transform the premium quick-service restaurant’s business. As Media AOR, Empower will lead local and national data-driven planning and buying as well as drive effective utilization of first-party data.

“Zaxby’s is entering a new phase of growth which requires forward thinking strategic partners, particularly as media consumption evolves,” said Patrick Schwing, chief marketing & strategy officer, Zaxby’s. “We are raising the bar on media planning, modeling, and measurement to deliver strong marketing investment returns for our system. Empower is the right partner to plan and buy our media in both national and in local Co-Op markets. They have a strong track record of leading with consumer insights to build data-driven media plans,” Schwing said.

“With Empower’s extensive experience in working with growth-oriented brands that require new innovative approaches to media, we have the experience and expertise to get Zaxby’s where they want to be,” said Jim Price, President and CEO at Empower. “Our shared values of transparency and people-driven culture will make for a very exciting and meaningful partnership,” Price said.

Based in Athens, Georgia, Zaxby’s will be close to Empower’s new Atlanta office in West Midtown. Located inside The Interlock building, Empower welcomed employees into the new space in mid-October and plan to host a larger launch party in 2023.

About Zaxby’s

Founded in 1990, Zaxby’s is committed to serving delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where customers are considered friends. For the second year in a row, Zaxby’s iconic Signature Sandwich won Thrillist’s 2022 Fasties Award for Best Fried Chicken Sandwich. Zaxby’s has grown to more than 900 locations in 18 states and is headquartered in Athens, Georgia. For more information, visit zaxbys.com or zaxbysfranchising.com.

About Empower Media 

America’s largest woman-owned media agency

Our advantage is simple: Clients first – not shareholders.

From the day we opened our doors in 1985, Empower has always challenged the media status quo.

Empower is a highly awarded and respected media agency. We are a multi-year recipient of “Agency of the Year” from MediaPost and Campaign US with honors from Ad Age and Adweek.

Our senior and experienced integrated team of Communications Strategy, Media Innovation, Media Planning and Buying, Creative, Marketing Scientists, Influencer Marketing and Data-Analytics work in collaboration on our client’s business daily.

Empower’s client tenure rate is unmatched–3X the industry average. Our clients include Tempur Sealy, Wendy’s, Brooks Running, Fifth Third Bank, Gorilla Glue, O'Keeffe's, E.W. Scripps, Jack Link’s, VTech, Bush Brothers, Zaxby’s, GNC, Famous Footwear, Ashley, LIXIL, O-Cedar, Rust-Oleum and RoC Skincare.

Empower Media is woman-run (67% female) and woman-owned – making it the largest woman-owned media agency in America.

Our offices are in Chicago, Cincinnati, Atlanta, New York, Houston and Palm Beach.

Find us on Twitter, LinkedIn, Facebook, Instagram, and online.

Media
’22/’23 Upfront Wrap Report
It was a highly anticipated week in May of in-person reunions with Networks and their beloved advertisers. Everyone was (carefully and cautiously) thrilled to be back in person, bringing back the glitz and glam of celebrity star-power and endless cocktails. Not long after everyone posted their selfies with famed Network talent, did the market open for business.

You can never truly guess how the Upfront season will go, but we made our predictions and the market played out much like we thought. Networks sought out volume over high CPM increases to hold back less inventory and avoid a repeat of this year’s soft Scatter market. We saw Linear dollars remain flat versus year ago and OTT up by 30%. Linear total spend in Primetime (Broadcast and Cable) was about $20B and OTT saw $9.4B. Categories that were the strongest players included retail, QSR, CPG, technology, pharmaceuticals, sports gaming and travel & leisure.

So How Did the Buyer/Seller Negotiations Fare in the End?

The Upfront season was going seemingly quick, wrapping up most holding companies by mid-July. However, there was no surprise that the Warner Bros. Discovery (WBD) negotiations had barely begun, causing a standstill. Working to set new bases, WBD started conversations with aggressive numbers, and agencies refused to agree on those terms. Other network partners said they’d welcome those additional dollars with open arms at their more reasonable increases. WBD eventually came down and wrapped up deals being the last major Upfront week player to cross the finish line.

The marketplace increases closed at rates not too far off from predicted, in the mid-singles to low double digits. Overall TV Upfront investments were driven by premium programming, live sports and news. Specifically, live programming/events were in demand and made it increasingly more challenging to find supply in Primetime.

OTT requirements were as expected – many advertisers naturally shifted dollars from linear to digital, following the consumer trend, and pricing was much kinder than YAG (year ago) as we saw flat to minimal increases.

We spotted a few more emerging trends but, in many instances, they were either not as strong of a lever to pull in negotiations, or the potential to test was both minimal and premature.

  • Total Audience Guarantees were not required nor used as a lever for greater Rate of Change incentives. In most cases the switch was minimal, giving advertisers little reason to make the shift.
  • DEI continues to be a priority for the industry, as strategy shifts to ensure content from both a programming and advertising point of view reaches different audiences, inclusive of all human experiences. Representation on screen was a common theme. Minority-owned media and minority-targeted networks/content found themselves in a unique marketplace with high demand.
  • Nielsen alternative currencies were experimented by many advertisers, but very few deals were guaranteed on those alternatives in the Upfront.
    • 85% of Networks reported they were adopting new measurement providers but less than half of their advertiser clients are trying them
    • 25-49% of Upfront advertisers are still testing an alternative option to Nielsen

Other Marketplace News

  • Disney: Disney+ announced that they will now offer their subscribers an ad-supported option, beginning 12/8
  • Warner Bros. Discovery: Future plans announced to combine HBOMax and Discovery+. In the interim, CNN films and shows will air on Discovery+ and select Magnolia programming will be coming to HBOMax
  • Univision: Launched ViX+; the premium SVOD tier of ViX – their ad-supported streaming service
  • Netflix: Announced its recent partnership with Microsoft, to manage their ad-supported tier
  • AVOD Streaming partners like Tubi and PlutoTV had seen a growth in Upfront spend. Strategy continues to add original programming to their growing library, hoping to drive greater subscription numbers in the near future.

Looking Ahead to the ’22/’23 Scatter Market

Dollars have been registered but with a looming recession, the real marketplace will show as dollars are ordered since there is still potential to cut budgets before finalizing. The Scatter market in the back half of 2022 had been soft as ad spend was estimated down 15% vs YA due to economic concerns. Other factors to low Scatter spend can be attributed to supply chain and product inventory issues. So with demand potentially down, we predict the Scatter market to be softer than in previous years.

Be Comfortable with Change

As much as we learned about change since the Pandemic began in 2020, we still find bits and pieces of the “old ways” in our negotiations. Networks want to revert to old cancellation terms. Advertisers want to hang on to their AD18-49 demo guarantee. Nielsen wants to remain as the main currency for the industry. That is all changing and it’s changing fast. Be prepared for more audience-based buying. Retrain your brain to know what “general audience” means (or doesn’t mean) in today’s culture. Plan based on impressions as video deals become more fluid across screens. There is still a lot to work out, but we, Empower, are already on the forefront with a lot of the moving pieces. Stay nimble in strategy and execution and we’ll see that greater return on ad spend that we always dreamed of.

News
Empower Sponsors BLINK Cincinnati with ‘See Yourself in Light’ Interactive Experience
Visitors to Create One-of-a-Kind Pieces of Light Art Projected for All to See

CINCINNATI – (October 7, 2022) – Empower is a proud sponsor of the nationally recognized immersive art experience known as BLINK. The Media Agency is creating its own installation that simultaneously transforms in scale while celebrating individuality. Empower’s “See Yourself in Light” uses data from a person’s digital photograph that is translated into a fractal design, with repeating patterns of stylized elements, absolutely unique to them. From there, individual art will unite to become a showcase of the togetherness of the community displayed on a three-story brick wall. See yourself in light at Empower’s headquarters in Cincinnati at 15 E 14th St. on October 13–16 from 7-11pm ET.

“We are so thankful to have incredible supporters and collaborators like Empower,” said Justin Brookhart, executive director, BLINK. “Their talented team is bringing an exciting and engaging interactive experience to the BLINK event,” he said.

More than 100 art installations stretching across 30 blocks and the Ohio river will illuminate the city of Cincinnati during BLINK.

“We’re thrilled to partner with BLINK and light up our beloved Over-the-Rhine neighborhood with our own take on innovative art and technology,” said Jim Price, president and CEO at Empower. “Furthermore, Empower’s mission is all about delivering on Media that Transforms and BLINK Cincinnati is an amazing artistic expression of transformation that inspires us all,” said Price.

The “See Yourself in Light” idea was driven by Empower’s talented team members and VP of Product Vince Ledney developed the custom fractal art code that makes it personal to each event attendee. Ledney spends most of his days deep in AI and machine learning – constantly innovating on the fringe, breaking the mold, and building for the future for Empower clients.

About BLINK Cincinnati

The BLINK experience creates an outdoor awe-inspiring event that promises large-scale projection mapping, murals, and interactive light sculptures from around the globe. Enter BLINK™, the nation’s largest light, art, and projection mapping experience, returning to Cincinnati for the first time since 2019 at the perfect time, bringing with it transcendent works across mediums. Sitting at the crossroads of innovative art and new technology, BLINK embodies the spirit of world-building, connecting artists who craft their own unique environments within the Cincinnati cityscape. This immersion within immersion transports attendees unlike any other event, simultaneously encouraging the seemingly impossible combination of escapism and mental presence.

About Empower Media 

America’s largest woman-owned media agency

Our advantage is simple: Clients first – not shareholders.

From the day we opened our doors in 1985, Empower has always challenged the media status quo.

Empower is a highly awarded and respected media agency. We are a multi-year recipient of “Agency of the Year” from MediaPost and Campaign US with honors from Ad Age and Adweek.

Our senior and experienced integrated team of Communications Strategy, Media Innovation, Media Planning and Buying, Creative, Marketing Scientists, Influencer Marketing and Data-Analytics work in collaboration on our client’s business daily.

Empower’s client tenure rate is unmatched–3X the industry average. Our clients include Tempur Sealy, Wendy’s, Brooks Running, Fifth Third Bank, Gorilla Glue, O'Keeffe's, E.W. Scripps, Jack Link’s, VTech, Bush Brothers, Zaxby’s, GNC, Famous Footwear, Ashley, LIXIL, O-Cedar, Rust-Oleum and RoC Skincare.

Empower Media is woman-run (67% female) and woman-owned – making it the largest woman-owned media agency in America.

Our offices are in Chicago, Cincinnati, Atlanta, New York, Houston and Palm Beach.

Find us on Twitter, LinkedIn, Facebook, Instagram, and online.

Media
Navigating Today’s Video Landscape

For decades, the local and national linear television space have predominately transacted against a single source of truth: Nielsen. Nielsen TV ratings are an audience measurement system used to determine both audience size and composition of programming. Media companies and advertisers agree on a traditional demographic, such as Adults 25-54, and use that demo as the standard currency for their media buys. This offers a guarantee from media providers that a certain number of people within this categorization could view your brand’s commercial. With ever-changing technology over the years, Nielsen has tried to evolve their measurement capabilities and refine the way they determine their ratings. A few competitors have tried to enter the landscape, but none could break through the monopoly of Nielsen, the “industry standard.”

Long-standing tensions have arisen between Nielsen and media companies about the accuracy of their ratings. In 2021, this conflict came to a head, when Nielsen lost their Media Rating Council (MRC) Accreditation for both local and national advertising. The MRC is a non-profit organization that manages accreditation for media research and ratings companies. Around the same time, a rise in streaming services and smart TVs in homes radically changed the media landscape and how we consume media. Networks saw a decline in ratings as viewers began ‘cutting the cords’ and shifting their viewership across new platforms and devices. Many broadcast and cable networks reacted to this by launching their own streaming services, which further caused a drop in overall linear viewership. Networks also responded to this diversification of ratings by requiring or encouraging the use of broad demos for guarantees on linear, shifting from, for example, a traditional Adults 25-54 guarantee to Adults 25+. This allows publishers to capitalize on every viewer and safeguards overall delivery on linear buys. For the first time, data collection by measurement services on linear began mirroring digital buys , making it more accurate and applicable to guide marketer’s dollars – a much better tool than a Nielsen diary sample of ~40k people. This gave marketers and vendors greater access into consumer insights and behaviors from the “big-screen” than ever before, and more refined currencies.

Demystifying Data Driven Linear

With more data available due to Smart TV tracking technology, such as Automatic Content Recognition, or ACR, a cultural shift happened which embraced the idea of linear TV behaving more similarly to digital buys and providing more advanced measurement techniques. This helped fuel data-driven linear video, also known as DDL. DDL combines traditional demo-based delivery with additional data sources (for example: purchase data) to deliver audience-based advertising. Although still relatively new, DDL buys have gained substantial traction in recent years. In the 2022 Upfront, it was reported that upwards of 49% of brands were testing new currencies, replacing Nielsen with guarantees on specific Audiences. Brands can build custom audiences using 1st party and/or 3rd party data, access detailed insights about these audiences and strategize their media plans to reach them without sacrificing scale or overall reach. Additionally, brands can now collect performance data about their linear campaigns – something that was only available in the past with pricey addressable buys. This data allows marketers to optimize their video buys to measure specific business outcomes like store/website traffic. DDL combines the mass-reach of linear television with more refined targeting capabilities and brand attributions.

Is Addressable TV still relevant?

The question becomes, does addressable TV advertising still have a place with these advancements in data-driven linear? The answer is that it depends. For brands seeking a highly targeted approach, addressable buys can deliver a more one-to-one ad delivery with relevancy given that audience insights are tied directly to a user’s IP address and/or set-top box. This aligns linear video closer to the targeting to that of OTT and digital content. It is reported that almost 2/3 of advertisers are currently including some forms of addressable on their media plans.

In general, combining an addressable and DDL strategy offers brands a well-rounded strategic approach to engaging an audience that is more qualified than traditional execution audiences, such as Adults 25-54. DDL drives reach and targetability at a national scale with a lower cost of entry, and addressable ultimately saves brands money by reducing overall waste. By only paying for your intended audience, the effective cost-per-viewer (or eCPM) can be LOWER than a traditional linear demo CPM. These tools allow advertisers to analyze performance and optimize future campaigns more effectively than ever before.

Validating Effectiveness

The question every marketer should ask is whether their ad spend is working or not to accomplish an objective. Empower has made a commitment to partner with companies leading the way in this space and being on the forefront of this evolving landscape. Through this commitment, we’ve seen a steady transformation of our client’s approach to video.
Below are a few current offerings across the industry to consider:

  • Disney + Samba TV: Partnership allows for advertisers buying Disney inventory to access Samba’s True Reach and Frequency (TRF) measurement
  • NBCU + iSpot: NBCU conducted the “largest” industry measurement test and chose iSpot as their certified partner to create a new currency for cross-platform measurement
  • Paramount + VideoAmp: Paramount leveraged VideoAmp’s comingled data (ACR+STB Data) to guarantee linear transactions on age/gender demo while also using their data to create and guarantee delivery against advanced audience segments
  • Warner Bros. Discovery: Testing across partners like iSpot, VideoAmp and ComScore, with the understanding that a single partner cannot accomplish all goals.
  • ComScore: Launched a new product ComScore Total Digital, part of its Insight Studio suite. The offering combines digital, CTV and social media measurement.

The Future is Here

As media experts in a rapidly changing world of technology and capabilities, it is our responsibility to inform and adapt. Brands need to understand the advancements in the video space and be able to assess the alternatives to buying traditional demos on legacy currencies to better evaluate the best approach for their business objectives.

Empower, also known as the Un-Holding company, is a midwestern-based, independently held agency that has been challenging the status quo of media since 1985. We recognize in our business that the only constant is change. If you are looking to better understand the evolving video landscape, we are here to help you unlock the full potential of video in your media buys!

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