Empower

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News
Empower Spotlights Local Retailers with Live Stream Shopping Events and Holiday Window Gift Guide
“Retail of Three Cities” Themed Display Features Items from Each Empower Location

CINCINNATI – (December 06, 2021) – Empower is ringing in the holiday season with a festive holiday window takeover at its Cincinnati headquarters located at 15E 14th Street. ‘Tis the season to shop local. The “Retail of Three Cities” theme celebrates the independent agency’s growing presence in Chicago, Cincinnati and Atlanta. Each city has its own window vignette highlighting items from shops that make each community vibrant and unique in the eyes of Empower team members. Passersby can scan a QR code to learn more about the products, retailers and live shopping events. Visit https://www.empowermm.com/featured/shoplocal/ for more details about our retail partners and live stream shopping events.

Capitalizing on the success of last year’s inaugural window gift guide, Empower is making this season’s experience bigger and better than ever. Empower will host up to three live shoppable video events in partnership with Livescale. A unique blend of entertainment, engagement and e-commerce creates a seamless user experience for the consumer. Viewers can ask questions and comment in real-time with the host (e.g., how’s the fit on someone with my body type?) and purchase right then and there without having to leave the platform. Retailers have seen success with instant promotions and bundles creating a FOMO type of atmosphere.

“In just one year, Livescale has not only witnessed tremendous diversification of brand verticals taking advantage of Live Shopping, but has also seen sales conversion rates grow in tandem; we’re now proud to share that in the last quarter, our average sales conversion rate across all industries is a whopping 17.7%, said Madison Schill, Director Marketing + Communications, Livescale. “With brands craving new ways to connect with their customers and provide surprise and delight moments ahead of the holiday season, we’re thrilled to see partners like Empower using Livescale as a Live Shopping solution to bring holiday cheer all year long,” Schill said.

The first partners to join forces with Empower include Cincinnati’s The Aruna Project and Atlanta-based Bauble Stockings.

Join Aruna Project Live Stream Shopping Event on Tuesday December 7, at 7pm ET
Aruna is an impact driven athleisure brand. Every purchase helps bring lifelong freedom to victims of human trafficking. By providing empowerment through employment, the Aruna Project’s products are crafted by skilled Artisans who are finding their voice, experiencing independence and growing with a sisterhood of others who have overcome.

“On behalf of the entire Aruna team, I want to share our excitement for this partnership and for the opportunity to engage with a new audience, says Abby Nurre, senior designer at The Aruna Project. “The Aruna Artisans have worked together to create a collection of authentic, sustainably made, quality products. Each accessory is made to foster confidence, comfort, and independence, both for the customer and for the women who made it. We can’t wait to introduce a few of our favorite items,” she said.

Join Bauble Stockings Live Stream Shopping Event on Wednesday, December 8, 2021, at 7pm ET
Bauble Stockings are hand-stitched needlepoint treasures made to contain, or have a clue to, the final present of Christmas a grand finale for the holiday. Every Bauble Stockings purchase not only pays fair trade wages to stitchers in Haiti, but also helps fund the Joan Rose Foundation. This 501(c)3 pays the tuition for Bauble Stocking stitchers’ 127 children to go to Haitian schools, their books, provides after school curriculum with seven teachers, offers both breakfast and lunch meals, and rent-free housing for several families.

“We are thrilled to partner with Empower for this event,” said Kate Stewart, Founder of Bauble Stockings. “Together, we hope Bauble Stockings will create memories that last a lifetime in your home, while creating meaningful, fair trade work, in another,” Stewart said.

This year, Empower achieved record-breaking revenue–up 30% (compared to 15% in 2020–and secured a location for its expansion into Atlanta with plans to open in Q2 2022. Empower has also tripled its Chicago presence since its grand-opening in 2019. With the year’s success, The Un-Holding Company was pleased to celebrate local independent businesses with its “Retail of Three Cities” campaign while also gaining valuable experience along the way.

“The live stream video shopping market is projected to reach $11 billion in 2021,” said Rob FitzGerald, president and COO at Empower. “Partnering with local retailers is not only a great way to give back to the communities we know and love, but it’s an opportunity for us to test and learn this modern-day shopping experience so that we can continue to lead our clients in the future of retail marketing,” he said.

About Empower Media 

America’s largest woman-owned media agency

Our advantage is simple: Clients first – not shareholders.

From the day we opened our doors in 1985, Empower has always challenged the media status quo.

Empower is a highly awarded and respected media agency. We are a multi-year recipient of “Agency of the Year” from MediaPost and Campaign US with honors from Ad Age and Adweek.

Our senior and experienced integrated team of Communications Strategy, Media Innovation, Media Planning and Buying, Creative, Marketing Scientists, Influencer Marketing and Data-Analytics work in collaboration on our client’s business daily.

Empower’s client tenure rate is unmatched–3X the industry average. Our clients include Tempur Sealy, Wendy’s, Brooks Running, Fifth Third Bank, Gorilla Glue, O'Keeffe's, E.W. Scripps, Jack Link’s, VTech, Bush Brothers, Zaxby’s, GNC, Famous Footwear, Ashley, LIXIL, O-Cedar, Rust-Oleum and RoC Skincare.

Empower Media is woman-run (67% female) and woman-owned – making it the largest woman-owned media agency in America.

Our offices are in Chicago, Cincinnati, Atlanta, New York, Houston and Palm Beach.

Find us on Twitter, LinkedIn, Facebook, Instagram, and online.

News
Empower Expands to Atlanta
With Three New Senior Hires & 3,700 Cultural Collaboration Hub in West Midtown

CINCINNATI – (December 1, 2021) – With Empower’s rapid year-over-year growth over the past five years, The Un-Holding Company is planting roots in Atlanta and creating a cultural center hub for employees and clients to gather and collaborate. Anchored in West Midtown where people organically gravitate to for happy hours, shopping and artisanal food experiences, Empower’s Hub is located at 1115 Howell Mill Rd NW inside The Interlock development. Employees and clients have access to many amenities. The Bellyard boutique hotel sits above Empower’s space with a 38,000-square-foot rooftop with full-service restaurant, bar, pool, and gathering space with a scenic view of the Atlanta skyline. The lease was officially signed in November and Empower Atlanta is slated to open in Q2 of 2022.

“The Empower Hub model creates destinations that attract and retain talent, fosters culture-building and big-thinking,” explained president and chief operating officer, Rob FitzGerald. “Inspired by Cincinnati HQ’s Hukon space complete with velvet couches, dining tables, sound system, barista and bar, the Atlanta Hub is the first of four that we plan to open across the country,” FitzGerald said.

To support the agency’s expansion, Thomas Choi joins as SVP, Head of Strategy and Planning and will be the managing director of Empower, Atlanta. In May, Empower announced it was named Media AOR for Atlanta-based Newell Brands. Nicole Atabay, VP, Client Leadership is leading the client’s business in Atlanta. With increased media billings reaching $750MM, Krista Lang joins as SVP, Investment overseeing all paid media teams inclusive of search, social, audio, digital, commerce, print, and OOH.

“All three Atlanta-based leaders add significant bench-strength to Empower and are the right people to help plant the Empower flag in Atlanta,” said FitzGerald. “The Atlanta market is a hotbed for diverse talent and is a good culture fit for Empower,” he said.

Thomas Choi, SVP, Head of Strategy and Planning and Managing Director, Atlanta
By way of Publicis’ Zenith, Choi brings more than 20 years of vast media, digital and product development experience to Empower. Choi’s extensive category experience ranges from automotive (Honda/Acura, Nissan and Infiniti) to telecom (Verizon) to quick-service-restaurants (Arby’s and Sonic), just to name a few.

He’s held senior roles at RPA, MediaVest-Spark Foundry, OMD, and Moxie. Having worked for holding company agencies, Choi was drawn to Empower’s mission: to be the agency where clients and employees come to prove there’s a better way to do it.

“I’ve been really impressed with Empower’s growth and I attribute this to the company values which are truly differentiating compared to a lot of other agencies,” Choi said. “As we plant roots in Atlanta, I’m determined to build on the great strategic foundation of Empower and foster a tight-knit culture that thrives on problem solving, outperforming expectations and working as a united front across all three locations.”

Nicole Atabay, VP, Client Leadership
With more than 20 years of experience, Atabay joins Empower leading the Newell Brands business comprised of 25 well-known consumer brands. Prior to this, she was VP, media strategy at Zenith where she oversaw the Arby’s and Georgia-Pacific accounts. She also worked with Thomas Choi in her time there and will play a critical role in establishing Empower’s presence in Atlanta alongside Choi and Lang.

She has many years of agency experience across Ogilvy & Mather, Foote Cone & Belding and Mindshare with a proven track record of helping build brands including Coors Light, Dixie and Dove to name a few.

“I’m inspired by the agility and nimbleness of Empower and look forward to contributing to the agency’s growth as we build our presence in and around Atlanta,” Atabay said.

Krista Lang, SVP, Investment
Advertising is in Lang’s DNA. Raised by two ad execs, she’s grown up in this business. Prior to joining Empower, Lang was SVP, Executive Director of Media at 22squared where she oversaw a large and cross-functional team. Working under the leadership of Chief Investment Officer, Cathy Shaffner, Lang will be focused on solving client investment challenges and opportunities of today while Shaffner focuses on future-proofing media investment strategies 3-5 years out–always staying ahead of the curve.

Lang brings a wealth of big-brand, tech, retail, and finance expertise working on clients like MillerCoors, Nike, Microsoft, Mariott Resorts, Hawaiian Airlines, Publix, Weight Watchers and several financial institutions.

In her 20+ years working in media, she’s experienced both independent and holding company agencies like MullenLowe (IPG) and Razorfish (Publicis Groupe) and is ready for her “forever home.”

“I love the nature of an independent agency, so I was very drawn to Empower, The Un-Holding Company,” Lang said. “I’m energized by Empower’s in-house product development, savvy media prowess and commitment to clients–planning and investing their media dollars in the most economical and responsible way that delivers ROI,” she said.

Much like Empower’s headquarters in Cincinnati, West Midtown Atlanta has a rich industrial history that’s recently experienced a large amount of gentrification while retaining history of the buildings. According to its website, The Interlock building name comes from a historical marker down the street where four railroad lines converge–a vivid metaphor for the intersection of Southern culture, technology, living quarters, and commerce.

About Empower Media 

America’s largest woman-owned media agency

Our advantage is simple: Clients first – not shareholders.

From the day we opened our doors in 1985, Empower has always challenged the media status quo.

Empower is a highly awarded and respected media agency. We are a multi-year recipient of “Agency of the Year” from MediaPost and Campaign US with honors from Ad Age and Adweek.

Our senior and experienced integrated team of Communications Strategy, Media Innovation, Media Planning and Buying, Creative, Marketing Scientists, Influencer Marketing and Data-Analytics work in collaboration on our client’s business daily.

Empower’s client tenure rate is unmatched–3X the industry average. Our clients include Tempur Sealy, Wendy’s, Brooks Running, Fifth Third Bank, Gorilla Glue, O'Keeffe's, E.W. Scripps, Jack Link’s, VTech, Bush Brothers, Zaxby’s, GNC, Famous Footwear, Ashley, LIXIL, O-Cedar, Rust-Oleum and RoC Skincare.

Empower Media is woman-run (67% female) and woman-owned – making it the largest woman-owned media agency in America.

Our offices are in Chicago, Cincinnati, Atlanta, New York, Houston and Palm Beach.

Find us on Twitter, LinkedIn, Facebook, Instagram, and online.

Marketing
Want to Win at Retail? Look to Gen Z
Millennials have been the exclusive and current focus of many brands’ targets and marketing campaigns, but what about Gen Z? There are lots of misconceptions tied to this demographic, often being mislabeled as “just teens,” but they are much more complex in their diverse interests, rich media consumption, and unique shopping behavior. They purchase based on passion, seek and absorb content like a sponge, are selective with brand loyalty and convert where you least expect.

The potential with this audience is bountiful. By 2020 these consumers will reach 65 million and carry $44 billion in buying power. It’s important to understand this cohort at its core. They encompass those born after 1997 as defined by Pew Research ages, 7-22. This group has lived exclusively in a digital world and grew up alongside major advancements in technology, the internet and social media. This has shaped them and their priorities:

The Digital Multi-Tasker.

This constant connection to all things digital has impacted how they view the world, interact with peers (and brands) and influence purchase decisions. In fact, 66% are always connected, using multiple devices to stream, communicate and share content simultaneously. A little more than half would prefer to maintain social relationships with friends online, through video games, social media vs. face-to-face interactions. These preferences are critical in identifying communication and media strategies that will captivate and resonate with this group’s elusive attention and intercept them in their path to purchase.

Content Obsessed

They have an insatiable appetite for new content. Between viewing from their friends, favorite influencers and brands, they spend 6 hours a day on social and stream 23 hours’ worth of video content per week. They have 1.5x higher likelihood than average consumers to follow vloggers on social and are 1.25x more likely to discover new brands and products via celebrity endorsements.

95% of Gen Zers are watching video on YouTube and TikTok, the short video clip platform with 660M downloads end of last year. For Gen Z, video is king. This insight is crucial in finding not only where the audience is, but what brands should invest in developing. Instagram is one of their essential platforms as well, where 45% see it as their first step within their purchase discovery.

They have high expectations from brands with 44% expecting to be served relevant content. It’s no surprise, then, the number one attribute that helps drive action is aesthetic, more than any other generation.

Add to Cart, but in-store

Almost paradoxically, 67% of Gen Z shoppers prefer purchasing in-store vs. online. They spend time online researching to validate their potential purchase. This behavior, called webrooming, is critical to understanding their path to purchase and key impact moments to serve relevant messaging. This shopping behavior is rooted in Gen Zers desire for more personalized interactions. 66% of them prefer the in-store experience in order to see and try on products before buying. They go in-store to find, not explore and value a positive brand experience at every touchpoint, especially those that are immersive.

Advocacy

Gen Zers are selective when purchasing, preferring to buy from those that align with their passions. They focus on quality and authenticity (PDF), hungry to purchase from brands that are ethical and contribute to the greater good. 60% of Gen Zers (PDF) said it is also important for brands to value their opinions. When they feel heard, Gen Zers become brand ambassadors, proudly sharing their experiences with their network. 6 in 10 (PDF) regularly inform friends and family about new products and 47% (PDF) have posted an online review of a product or company within the last month.

Success for retail brands requires tapping the untapped opportunities, especially in new targets, which foundationally lie in communicating to customers on the right platform with the right message at the right time. For Gen Z, they’re unexpectedly omnichannel shoppers who respond to engaging, relevant content and are more receptive to brands that stand for something and create immersive experiences both online and in-store.

Empower